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The 24 Hour Boiler Repairs call centre is open right around the clock. Our team of friendly operators are on hand to take your call and dispatch a highly trained engineer to your door. Our commitment to dealing quickly with all boiler emergencies, regardless of when or where they happen, means we have one of the best response times around. So, rest assured, when you get in contact with 24 Hour Boiler Repairs, your problem will be dealt with at speed by a team of highly skilled professionals. If you have an issue with your heating system, get in touch straight away.

Address
24 Hour Boiler Repairs
86-90 Paul Street
London
EC2A 4NE

Phone
0203 868 6251

Email
info@24hourboilerrepairs.co.uk

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Need a Gas Safe engineer in London ASAP? Call us 24 Hours a day!

Glow-worm

Glow-worm Boiler Repairs London

Gas Safe registered engineers · 24/7 call handling · London wide

Tell us the fault code and model. We will advise the safest next step.

  • Experienced Glow-worm Boiler Repairs specialists
  • Available 24 hours a day, 7 days a week
  • Insurance approved
  • All parts guaranteed for a year
  • Fully Gas Safe trained engineers

Lines open now

0203 868 6251

Have your Glow-worm model and fault code ready.

★★★★★4.6/5 on Google

Common Glow-worm models we repair include Easicom, Energy, Ultracom, and Betacom, with frequent calls for codes F28, F22, F75, and F29.

We fix Glow-worm boiler fault codes, no heating, no hot water, lockout, leaking, and low pressure across London.

We also offer boiler servicing and boiler installation across London.

Safety First

Smell gas? Turn off the gas supply at the meter if it is safe to do so. Open windows. Leave the property. Call the National Gas Emergency Service on 0800 111 999. Do not use switches, and do not use naked flames.

CO alarm sounding? Stop using the boiler. Open doors and windows. Leave the property. Call the National Gas Emergency Service on 0800 111 999. If anyone is drowsy, breathless or has a headache, call 999 as well. Do not re-enter until you are told it is safe.

Boiler leaking heavily? Turn off the boiler at the controls. If safe, turn off the water supply. Call an engineer.

★★★★★Excellent from start to finish.George · Google review★★★★★Resourceful and helpful with the issue we had with our boilerKatarina Jezovnik · Google review★★★★★The engineer was very thorough and explained what was being done at each stage.S Thanu · Google review

Quick Checks Before You Call

Before calling an engineer, these safe checks may resolve simple issues with your Glow-worm boiler.

Check the gas supply

Is gas working at other appliances in your home? If not, check your meter and any prepayment credit.

Check the pressure gauge

Pressure should read around 1.0 to 1.5 bar when cold. If below 1 bar, you may need to repressurise using the filling loop.

Check the thermostat

Is the room thermostat set above current room temperature? Are the batteries working?

Check the timer or programmer

Is the heating scheduled to be on? Check the clock is set correctly.

Try a single reset

Locate the reset button on your Glow-worm boiler. Press once and wait. If the fault returns, do not keep resetting. Call an engineer.

Check the condensate pipe

In cold weather, the external condensate pipe can freeze. Look for a white plastic pipe exiting through an outside wall. If frozen, pour warm water over it gently.

Gas Safe registered boiler engineers

Fully Gas Safe trained engineers

Every gas repair is carried out by a Gas Safe registered engineer. You are told what needs doing and what it costs before anything starts.

★★★★★4.6/5 on Google

Glow-worm Fault Codes

Common Glow-worm fault codes and what to do

Code/What It Means/What To Do

F28 Ignition failure (no flame established)

Check gas supply and other appliances. Check condensate pipe in freezing weather. If still locked out, call an engineer.

F29 Flame lost during operation

Reset once. If it happens again, call an engineer.

F75 Pump or pressure sensor fault

Check pressure gauge. If pressure is fine, call an engineer.

F22 Low water pressure

Top up pressure using filling loop (see below). If it drops again within days, call an engineer.

F27 Flame detected when there should be none

Call an engineer immediately. Do not reset.

F32 Fan fault

Call an engineer.

F33 Flue gas sensor fault

Call an engineer.

F62 Gas valve fault

Call an engineer.

F63 EEPROM fault (PCB memory)

Call an engineer.

Note: Glow-worm is part of the Vaillant Group, so many fault codes are similar to Vaillant. If unsure, call us and we will help you identify your specific code.

Not sure which fault you have?

Call with your model and the code on the display. We will tell you what is likely involved before anyone attends.

0203 868 6251

Most Searched Glow-worm Problems

If you are seeing a lockout, loss of hot water, or your Glow-worm boiler keeps resetting, tell us the fault code and model and we will confirm the safest next step.

F28 – ignition failure

F28 is the most common Glow-worm fault code. The boiler tries to ignite but no flame is established. Common causes include gas supply issues, a faulty ignition electrode, or a blocked condensate pipe in winter. Check gas is on elsewhere in the home. Try one reset. If the lockout returns, stop and call an engineer.

F22 – low pressure

If your Glow-worm shows F22, system pressure has dropped below the minimum threshold. Top up via the filling loop to around 1.0 to 1.5 bar when cold. If pressure drops again within days, there may be a leak in the system or a failing expansion vessel. Call an engineer to find the cause.

F75 – pump or pressure sensor fault

F75 indicates the boiler cannot detect a pressure change when the pump starts. This can be caused by a faulty pump, a stuck pump, or a failed pressure sensor. Check the pressure gauge first. If pressure is normal, call an engineer to diagnose whether the pump or sensor needs attention.

No hot water but heating works

On Glow-worm combi boilers, you may get heating but no hot water, or the reverse. This often points to a diverter valve issue. The diverter valve directs hot water between taps and radiators. When it wears or sticks, hot water delivery becomes unreliable. Call an engineer for diagnosis.

Why Glow-worm Boilers Develop Faults

Glow-worm boilers are part of the Vaillant Group and share many components. Here is what we commonly see.

Ignition electrode wear

Ignition faults (F28, F29) can occur when the ignition electrode wears or becomes coated with carbon. Condensate blockages in winter can also contribute to repeated lockouts.

Pump and pressure sensor issues (F75)

The F75 fault is common on Glow-worm boilers. It can indicate a seized pump, air in the pump, or a failed pressure sensor. Sometimes the pump just needs freeing off; other times it needs replacing.

Low pressure and expansion vessel faults (F22)

Low pressure faults often point to a failing expansion vessel or a weeping pressure relief valve. The expansion vessel absorbs pressure changes as water heats and cools. If the diaphragm fails or the air charge is lost, pressure drops can occur.

Fan and flue faults (F32, F33)

Fan faults prevent safe combustion and flue gas extraction. The boiler will lock out for safety. Causes include fan motor failure, wiring faults, or flue blockages.

Diverter valve on combi boilers

The diverter valve directs hot water between your taps and radiators. When it wears or sticks, you may get heating but no hot water, or the reverse.

Glow-worm Models We Repair

We repair Glow-worm combi, system, and regular boilers in London, including:

Glow-worm boiler repairs London We repair every Glow-worm model Current ranges and older units, subject to parts availability
Easicom range Easicom 24, Easicom 28, Easicom 35
Energy range Energy 25C, Energy 30C, Energy 35C, Energy 35 Store
Ultracom range Ultracom 24CXi, Ultracom 30CXi, Ultracom 35CXi
Betacom range Betacom 24C, Betacom 30C
Other models Flexicom, Ultimate, Compact, and older Glow-worm units

Glow-worm parts are generally available through the Vaillant Group network. We check availability before attending and advise honestly if repair is not viable or cost effective.

Repair or Replace Your Glow-worm Boiler?

We help you decide based on age, reliability, and parts availability.

Repair makes sense when

  • Boiler is under 10 years old
  • This is the first major fault
  • Parts are readily available
  • Boiler has been regularly serviced

Replacement may be better when

  • Boiler is 12 to 15 years old or more
  • You have had multiple breakdowns recently
  • Parts are obsolete or hard to source
  • The boiler is undersized for the property
  • Energy bills are higher than expected for the property size

Our engineers give honest assessments. We focus on safety and reliability, not pushing unnecessary replacements.

Glow-worm Boiler Servicing

Annual servicing reduces breakdown risk and keeps your Glow-worm boiler running efficiently. See Boiler servicing London.

Landlords and Letting Agents

We provide boiler repairs and gas safety certification for landlords across London. See Landlord gas safety certificate (CP12).

London based boiler repair engineers

Glow-worm Repairs Across London

London wide coverage for Glow-worm boiler repairs. Book an engineer or view our London areas we cover.

Have your postcode and the model ready and we will confirm the quickest appointment slot.

Other Boiler Brands We Repair

Worcester boiler repairs LondonWorcester Boiler Repairs Vaillant boiler repairs LondonVaillant Boiler Repairs Ideal boiler repairs LondonIdeal Boiler Repairs Baxi boiler repairs LondonBaxi Boiler Repairs Viessmann boiler repairs LondonViessmann Boiler Repairs Potterton boiler repairs LondonPotterton Boiler Repairs Main boiler repairs LondonMain Boiler Repairs Vokera boiler repairs LondonVokera Boiler Repairs Alpha boiler repairs LondonAlpha Boiler Repairs Ferroli boiler repairs LondonFerroli Boiler Repairs Ariston boiler repairs LondonAriston Boiler Repairs Ravenheat boiler repairs LondonRavenheat Boiler Repairs

Worcester • Vaillant • Ideal • Baxi • Viessmann • Potterton • Main • Vokera • Alpha • Ferroli
View all brands ›

Glow-worm Boiler Repair FAQs

How quickly can you attend for a Glow-worm breakdown?

We offer same day attendance where slots are available. For no heating or hot water, we prioritise urgent breakdowns. Call our 24/7 line and we will advise availability.

Do you carry Glow-worm parts?

We stock common Glow-worm parts including diverter valves, pumps, pressure sensors, ignition electrodes, and PCBs. Parts are shared with the Vaillant Group range.

Is it safe to reset my Glow-worm boiler?

Try one reset. If the fault returns after resetting, stop and call an engineer. Do not keep resetting. For F27, do not reset at all.

How much does a Glow-worm boiler repair cost?

Costs vary depending on the fault and parts required. We diagnose first and quote before any repair work begins.

Related Services

Emergency boiler repairs Breakdowns, lockouts and leaks Boiler servicing London Annual service and safety checks Boiler installation London Replacements and new fitting Power flush London Cold radiators and system sludge Landlord gas safety certificate (CP12) Certification across London London areas we cover Book an engineer in your borough

What customers say

Verified Google reviews. 4.6 out of 5.

★★★★★

Great guy on time true professional resolve the issue same day

David BrazierGoogle review
★★★★★

Perfect service and professional engineer!

Halil AtarkanGoogle review
★★★★★

Resourceful and helpful with the issue we had with our boiler

Katarina JezovnikGoogle review

Speak to Our Team

For safe next steps, call now.

Call 0203 868 6251

Book an Engineer ›

Gas Safe registered · 24/7 call handling · Quote before work
24 Hour Boiler Repairs, 86-90 Paul Street, London EC2A 4NE
CALL Call us for Glow Worm boiler repairs
Call us 24 Hours a day

Trusted 24 hour boiler repairs - call 0203 868 6251

Specialist for all boilers including:

Google reviews

★★★★★4.6/5 on Google
★★★★★

Really impressed with the boiler repair service. Clear communication from the start and no surprises with pricing. The engineer was friendly, knowledgeable and got everything sorted efficiently.

Nishanth ThachemaGoogle review
★★★★★

Used this company after being recommended and I’m glad I did. The engineer was punctual, honest about costs and carried out the work to a very high standard. Felt like a trustworthy service.

Siva YelakarajulaGoogle review
★★★★★

Booked them in for a power flush after ongoing heating issues. The engineer was very thorough and explained what was being done at each stage. We noticed a huge difference in how quickly the radiators now heat up.

S ThanuGoogle review

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