The 24 Hour Boiler Repairs call centre is open right around the clock. Our team of friendly operators are on hand to take your call and dispatch a highly trained engineer to your door. Our commitment to dealing quickly with all boiler emergencies, regardless of when or where they happen, means we have one of the best response times around. So, rest assured, when you get in contact with 24 Hour Boiler Repairs, your problem will be dealt with at speed by a team of highly skilled professionals. If you have an issue with your heating system, get in touch straight away.
Address
24 Hour Boiler Repairs
86-90 Paul Street
London
EC2A 4NE
Phone
0203 868 6251
Email
info@24hourboilerrepairs.co.uk
Gas Safe registered engineers • 24/7 call handling • London wide
Call Now: 0203 868 6251 | Request a Call Back
Tell us the fault code and model. We will advise the safest next step.
Smell gas? Turn off the gas supply at the meter if it is safe to do so. Open windows. Leave the property. Call the National Gas Emergency Service on 0800 111 999. Do not use switches, and do not use naked flames.
CO alarm sounding? Open windows immediately. Leave the property. Call 999. Do not re-enter until cleared by emergency services.
Boiler leaking heavily? Turn off the boiler at the controls. If safe, turn off the water supply. Call an engineer.
Before calling an engineer, these safe checks may resolve simple issues with your Sime boiler.
Check the gas supply
Is gas working at other appliances in your home? If not, check your meter and any prepayment credit.
Check the pressure gauge
Sime boilers display pressure on the front panel. It should read between 1 and 1.5 bar when cold. If below 1 bar, you may need to re pressurise using the filling loop.
Check the thermostat
Is the room thermostat set above current room temperature? Are the batteries working?
Check the timer or programmer
Is the heating scheduled to be on? Check the clock is set correctly.
Try a single reset
Locate the reset button on your Sime boiler. Press once and wait. If the fault returns, do not keep resetting. Call an engineer.
Check the condensate pipe
In cold weather, the external condensate pipe can freeze. Look for a white plastic pipe exiting through an outside wall. If frozen, pour warm water over it gently.
Sime boilers display numeric fault codes, but formats vary by model and control panel. Always follow the code shown on your boiler display. If your code is not listed, tell us exactly what appears.
| Code | Common meaning | What to do |
|---|---|---|
| 01 | Ignition lockout. Boiler failed to ignite after several attempts. | Check gas supply. Reset once only. If it returns, call an engineer. |
| 02 | Flame lost during operation. | Check gas supply is steady. Do not keep resetting. Call an engineer. |
| 03 | Overheat protection triggered. Safety lockout. | Do not keep resetting. If it returns after one reset, call an engineer to check circulation and safety controls. |
| 04 | Low water pressure in the system. | Check gauge and re pressurise if confident. If it drops again, call an engineer. |
| 05 | Flow thermistor fault. Temperature sensor issue. | Reset once. If it persists, call an engineer. |
| 06 | Return thermistor fault on some models. | Reset once. If it persists, call an engineer. |
| 07 | Fan fault. Fan not reaching correct speed. | Do not reset repeatedly. Call an engineer. |
| 10 | Low pressure switch fault on some models. | Check system pressure. Call an engineer. |
Code 01 is one of the most common Sime fault codes. It means the boiler tried to ignite but failed, triggering a lockout. Common causes include gas supply issues, a faulty ignition electrode, or a blocked condensate pipe in winter. Check gas is on elsewhere in the home. Try one reset. If the code returns, stop and call an engineer for Sime boiler repair.
Code 04 appears when system pressure drops below the minimum threshold. On Sime boilers, you can re pressurise using the filling loop. If you top up and pressure falls again within days, there may be a leak in the system or a failing expansion vessel. Do not keep topping up. Call an engineer to find the cause.
Code 02 indicates the boiler ignited successfully but the flame was lost during operation. This can point to an intermittent gas supply issue, a faulty flame sensor, or a problem with the gas valve. Do not keep resetting. Call an engineer for Sime boiler diagnosis.
Sime boilers are installed across UK homes. Here is what we commonly see.
Code 01 ignition faults are common on Sime boilers over 5 years old. The ignition electrode creates the spark, and over time it can wear or become coated with carbon.
Code 04 low pressure faults often point to a failing expansion vessel or a weeping pressure relief valve. The expansion vessel absorbs pressure changes as water heats and cools. If the diaphragm fails or the air charge is lost, pressure drops occur frequently.
The diverter valve directs hot water between your taps and radiators. When it wears or sticks, you may get heating but no hot water, or the reverse. This is common on Sime combis over 8 years old.
The printed circuit board controls all boiler functions. On older Sime models, PCB faults become more common after 8 to 10 years. Symptoms include erratic displays or random lockouts.
We repair Sime combi, system, and regular boilers, including modern condensing models and older installations.
Parts availability is often strongest on newer Sime models. For older boilers, we check availability before attending where possible.
We help you decide based on age, reliability, and parts availability.
Our engineers give honest assessments. We focus on safety and reliability, not pushing unnecessary replacements.
Regular servicing reduces breakdown risk and keeps your Sime boiler running efficiently. We recommend annual servicing for all Sime boilers.
A service visit includes inspection of key components, combustion analysis where appropriate, pressure checks, and cleaning where needed. We provide written service records.
We provide boiler repairs and gas safety certification for landlords across London.
Gas Safety Certificates (CP12)
Annual gas safety checks are a legal requirement for rental properties. We issue CP12 certificates and can send documentation directly to managing agents.
Repair and compliance
We can invoice agents directly and provide records for compliance files.
London wide coverage for Sime boiler repairs. Book an engineer or view our London areas page.
Worcester • Vaillant • Ideal • Baxi • Glow worm • Viessmann • Potterton • Vokera • Alpha • Ferroli
We offer same day attendance where slots are available. For no heating or hot water, we prioritise urgent breakdowns. Call our 24/7 line and we will advise availability.
Our engineers carry common boiler parts. For Sime specific components, we source and fit them as soon as available.
A single reset is generally safe. If the fault returns after resetting, stop and call an engineer. Do not reset more than twice in 24 hours.
Costs vary depending on the fault and parts required. We diagnose first and quote before any repair work begins.
For safe next steps, call now or request a call back.
Call 0203 868 6251 | Book an Engineer
Gas Safe registered • 24/7 call handling • Quote before work
24 Hour Boiler Repairs installed our system, serviced it and, if we ever have an emergency, it’s them we will call. Trustworthy, friendly and professional.
S. Joyce - Bank, London.
We called 24 Hour Boiler Repairs at 11pm expecting to be informed that an engineer wouldn't be available until the morning but we had an engineer at our door by 12:30am. Great Service.
T. Green - Hackney, London
Not only did they fix our boiler, they handled the whole thing with such speed and professionalism.
Paul Dunne - Leytonstone, London