The 24 Hour Boiler Repairs call centre is open right around the clock. Our team of friendly operators are on hand to take your call and dispatch a highly trained engineer to your door. Our commitment to dealing quickly with all boiler emergencies, regardless of when or where they happen, means we have one of the best response times around. So, rest assured, when you get in contact with 24 Hour Boiler Repairs, your problem will be dealt with at speed by a team of highly skilled professionals. If you have an issue with your heating system, get in touch straight away.
Address
24 Hour Boiler Repairs
86-90 Paul Street
London
EC2A 4NE
Phone
0203 868 6251
Email
info@24hourboilerrepairs.co.uk
Gas Safe registered engineers • 24/7 call handling • London wide
Call Now: 0203 868 6251 | Request a Call Back
Tell us the LED light pattern and model. We will advise the safest next step.
Common models include Vokera Sabre HE 24, Sabre HE 25, Sabre 29, Sabre 35, and Sabre HE Plus. Common searches include Sabre red light flashing, Sabre boiler not firing, Sabre HE lockout, and Sabre green light fault.
We fix Sabre boiler faults and breakdowns across London, including red light lockouts, no heating, no hot water, low pressure, and ignition faults.
We also offer boiler servicing and boiler installation across London.
Smell gas? Turn off the gas supply at the meter if it is safe to do so. Open windows. Leave the property. Call the National Gas Emergency Service on 0800 111 999. Do not use switches, and do not use naked flames.
CO alarm sounding? Open windows immediately. Leave the property. Call 999. Do not re-enter until cleared by emergency services.
Boiler leaking heavily? Turn off the boiler at the controls. If safe, turn off the water supply. Call an engineer.
Before calling an engineer, these safe checks may resolve simple issues with your Sabre boiler.
Check the gas supply
Is gas working at other appliances in your home? If not, check your meter and any prepayment credit.
Check the pressure gauge
Pressure is shown on a gauge (model dependent). It should read around 1.0 to 1.5 bar when cold. If it is low, you may need to top up using the filling loop (location varies by installation).
Check the thermostat
Is the room thermostat set above current room temperature? Are the batteries working?
Check the timer or programmer
Is the heating scheduled to be on? Check the clock is set correctly.
Try a single reset
Turn the mode selector to off, wait 10 seconds, then turn back to heating or hot water. If the fault returns, do not keep resetting. Call an engineer. If a red light returns after one reset, stop. Repeated resets can worsen underlying faults.
Check the condensate pipe
If your Sabre is a condensing model, the external condensate pipe can freeze in cold weather. Look for a white plastic pipe exiting through an outside wall. If frozen, pour warm water over it gently.
Sabre boilers use LED indicator lights rather than digital fault codes. LED patterns can vary by model and version. Tell us the exact light pattern you see, including whether lights are steady, flashing, or off.
If you smell gas, do not reset. Follow the Safety First steps above and call for help.
| LED pattern / symptom | What it means | What to do |
|---|---|---|
| Red light flashing | Ignition lockout (model dependent). | Check gas supply. Try one reset only. If it returns, call an engineer. |
| Red light steady | Permanent lockout. Safety fault detected. | Do not keep resetting. Call an engineer. |
| Low pressure on gauge | Leak in system or expansion vessel issue. | Top up to around 1.0–1.2 bar (cold) if confident. If it drops again, call an engineer. |
| Pattern not listed | Sabre LED patterns vary by model. | Call us with the exact LED pattern, model, and postcode and we will advise the safest next step. |
Need help now? Call 0203 868 6251 and tell us the LED pattern and model.
If you are seeing a Sabre boiler lockout, red light flashing, or your boiler keeps cutting out, tell us the LED pattern and model and we will confirm the safest next step.
A flashing red light on a Sabre boiler typically indicates ignition lockout. The boiler has tried to ignite but failed. Possible causes include gas supply issues, a worn ignition electrode, blocked venturi tube, or air pressure switch fault. Check gas is on elsewhere in the home. Try one reset by turning the selector to off for 10 seconds. If the red light returns, stop and call an engineer.
On older Sabre units, ignition issues can also relate to ignition leads, electrode condition, or gas valve faults (model dependent).
If the pressure gauge shows low pressure, the system may have dropped below the minimum threshold. If you are confident using the filling loop, top up to around 1.0–1.2 bar cold. If pressure drops again within days, there may be a leak, a pressure relief issue, or an expansion vessel fault. Do not keep topping up. Call an engineer to find the cause.
If pressure keeps dropping, check for radiator valve leaks, pressure relief discharge outside, or a failing expansion vessel.
On Sabre combi models, you may get heating but no hot water, or the reverse. This often points to a diverter valve issue. The diverter valve directs hot water between taps and radiators. When it wears or sticks, hot water delivery becomes unreliable. Call an engineer for diagnosis.
If hot water starts then goes cold, it can indicate a DHW flow sensor issue or plate heat exchanger scaling.
Sabre boilers are part of the Vokera Sabre range, designed as combi boilers for domestic heating and hot water. Here is what we commonly see.
A blocked venturi tube is a common cause we see on Sabre HE boilers. The venturi tube is part of the air pressure switch system. When blocked, the boiler detects no airflow and locks out. Symptoms include the fan running but no ignition. This requires an engineer to clean or replace the venturi.
The air pressure switch confirms the fan is running and flue gases can escape safely. If the switch or its sensing tubes become blocked or faulty, the boiler will not fire. This is common on Sabre HE models after several years of use.
A fast flashing green light can indicate overheat protection has triggered. The primary thermistor or high limit thermistor may be faulty, or there may be circulation problems in the system. Sludge buildup or a failing pump can cause overheating.
On Sabre combi boilers, the diverter valve directs hot water between heating and taps. After years of use, the valve can stick or fail. Symptoms include no hot water while heating works, or vice versa.
We repair Vokera Sabre boilers in London, including Sabre HE 24, Sabre HE 25, Sabre 29, Sabre 35, and Sabre HE Plus models. Tell us the model from the data plate, usually found inside the front panel or on the casing.
Sabre boilers are part of the Vokera range. Parts availability is generally good. We check availability before attending and will advise honestly if a specific part is difficult to source.
We help you decide based on age, reliability, and parts availability.
Our engineers give honest assessments. If we cannot source parts or the repair is not cost effective, we will tell you.
Annual servicing reduces breakdown risk and keeps your Sabre boiler running efficiently. See Boiler servicing London.
We provide boiler repairs and gas safety certification for landlords across London. See Landlord gas safety certificate (CP12).
London wide coverage for Sabre boiler repairs. Book an engineer or view our London areas we cover.
Have your postcode and model number ready and we’ll confirm the quickest appointment slot.
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A flashing red light indicates ignition lockout. The boiler tried to ignite but failed. Check gas supply is on. Try one reset by turning the selector to off for 10 seconds. If the red light returns, call an engineer.
A fast flashing green light can indicate a temperature fault. This may mean the overheat thermistor has tripped. Allow the boiler to cool and try again. If it persists, call an engineer.
We offer same day attendance where slots are available. For no heating or hot water, we prioritise urgent breakdowns. Call our 24/7 line and we will advise availability.
Sabre boilers are part of the Vokera range. Parts availability is generally good. We can source most Sabre parts and will advise before attending if any are difficult to obtain.
For safe next steps, call now or request a call back.
Call 0203 868 6251 | Book an Engineer
Gas Safe registered • 24/7 call handling • Quote before work
24 Hour Boiler Repairs installed our system, serviced it and, if we ever have an emergency, it’s them we will call. Trustworthy, friendly and professional.
S. Joyce - Bank, London.
We called 24 Hour Boiler Repairs at 11pm expecting to be informed that an engineer wouldn't be available until the morning but we had an engineer at our door by 12:30am. Great Service.
T. Green - Hackney, London
Not only did they fix our boiler, they handled the whole thing with such speed and professionalism.
Paul Dunne - Leytonstone, London