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The 24 Hour Boiler Repairs call centre is open right around the clock. Our team of friendly operators are on hand to take your call and dispatch a highly trained engineer to your door. Our commitment to dealing quickly with all boiler emergencies, regardless of when or where they happen, means we have one of the best response times around. So, rest assured, when you get in contact with 24 Hour Boiler Repairs, your problem will be dealt with at speed by a team of highly skilled professionals. If you have an issue with your heating system, get in touch straight away.

Address
24 Hour Boiler Repairs
86-90 Paul Street
London
EC2A 4NE

Phone
0203 868 6251

Email
info@24hourboilerrepairs.co.uk

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Need a Gas Safe engineer in London ASAP? Call us 24 Hours a day!

Keston

Keston Boiler Repairs London

Gas Safe registered engineers · 24/7 call handling · London wide

Tell us the fault code and model. We will advise the safest next step.

  • Experienced Keston Boiler Repairs specialists
  • Available 24 hours a day, 7 days a week
  • Insurance approved
  • All parts guaranteed for a year
  • Fully Gas Safe trained engineers

Lines open now

0203 868 6251

Have your Keston model and fault code ready.

★★★★★4.6/5 on Google

Common Keston models we repair include C36, C40, C55, Heat, and Celsius series, with frequent calls for codes E01, E02, E03, and E04.

We fix Keston boiler fault codes, no heating, no hot water, lockout, leaking, and low pressure across London.

We also offer boiler servicing and boiler installation across London.

Safety First

Smell gas? Turn off the gas supply at the meter if it is safe to do so. Open windows. Leave the property. Call the National Gas Emergency Service on 0800 111 999. Do not use switches, and do not use naked flames.

CO alarm sounding? Stop using the boiler. Open doors and windows. Leave the property. Call the National Gas Emergency Service on 0800 111 999. If anyone is drowsy, breathless or has a headache, call 999 as well. Do not re-enter until you are told it is safe.

Boiler leaking heavily? Turn off the boiler at the controls. If safe, turn off the water supply. Call an engineer.

★★★★★Excellent from start to finish.George · Google review★★★★★Clear communication from the start and no surprises with pricing.Nishanth Thachema · Google review★★★★★Engineer very helpful and time efficientFiona Gaylor · Google review

Quick Checks Before You Call

Before calling an engineer, these safe checks may resolve simple issues with your Keston boiler.

Check the gas supply

Is gas working at other appliances in your home? If not, check your meter and any prepayment credit.

Check the pressure gauge

Pressure should read around 1.0 to 1.5 bar when cold. If below 1 bar, you may need to repressurise using the filling loop.

Check the thermostat

Is the room thermostat set above current room temperature? Are the batteries working?

Check the timer or programmer

Is the heating scheduled to be on? Check the clock is set correctly.

Try a single reset

Locate the reset button on your Keston boiler. Press once and wait. If the fault returns, do not keep resetting. Call an engineer.

Check the condensate pipe

In cold weather, the external condensate pipe can freeze. Look for a white plastic pipe exiting through an outside wall. If frozen, pour warm water over it gently.

Gas Safe registered boiler engineers

Fully Gas Safe trained engineers

Every gas repair is carried out by a Gas Safe registered engineer. You are told what needs doing and what it costs before anything starts.

★★★★★4.6/5 on Google

Keston Fault Codes

Common Keston fault codes and what to do

Code/What It Means/What To Do

E01 Ignition failure (failed to light)

Check gas supply and whether other gas appliances work. In freezing weather, check condensate pipe. If still locked out, call an engineer.

L2 Ignition lockout (multiple failed attempts, model dependent)

Check gas supply and condensate pipe. Reset once. If it returns, call an engineer.

E02 Flame detection or safety lockout (model dependent)

Do not keep resetting. Call an engineer for safe checks and testing.

E03 Overheat or airflow issue (model dependent)

Check pressure is in range and radiators are open. If it returns, call an engineer.

E04 Low system pressure (model dependent)

Top up to 1.0 to 1.5 bar. If it drops again within days, call an engineer.

Fan fault Fan fault or flue issue

Call an engineer. Do not remove covers.

Note: Keston fault codes vary by model and generation. If your code is not listed here, call us with the exact code and model and we will advise the safest next step.

Not sure which fault you have?

Call with your model and the code on the display. We will tell you what is likely involved before anyone attends.

0203 868 6251

Most Searched Keston Problems

If you are seeing a lockout, loss of hot water, or your Keston boiler keeps resetting, tell us the fault code and model and we will confirm the safest next step.

E01 – ignition failure

E01 is the most common Keston fault code. The boiler tries to ignite but fails to light. Common causes include gas supply issues, a faulty ignition electrode, or a blocked condensate pipe in winter. Check gas is on elsewhere in the home. Try one reset. If the lockout returns, stop and call an engineer.

E04 – low pressure

If your Keston shows E04, system pressure has dropped below the minimum threshold. Top up via the filling loop to around 1.0 to 1.5 bar when cold. If pressure drops again within days, there may be a leak in the system or a failing expansion vessel. Call an engineer to find the cause.

L2 – multiple ignition failures

L2 indicates the boiler has failed to ignite after multiple attempts and has locked out. This is similar to E01 but indicates repeated failures. Check gas supply and condensate pipe. Reset once. If it returns, call an engineer for diagnosis.

No hot water but heating works

On Keston combi boilers, you may get heating but no hot water, or the reverse. This often points to a diverter valve issue. The diverter valve directs hot water between taps and radiators. When it wears or sticks, hot water delivery becomes unreliable. Call an engineer for diagnosis.

Why Keston Boilers Develop Faults

Keston boilers are manufactured in the UK by Ideal Heating and known for build quality. Here is what we commonly see.

Ignition electrode wear

Ignition faults (E01, L2) can occur when the ignition electrode wears or becomes coated with carbon. Condensate blockages in winter can also contribute to repeated lockouts.

Low pressure and expansion vessel faults (E04)

Low pressure faults often point to a failing expansion vessel or a weeping pressure relief valve. The expansion vessel absorbs pressure changes as water heats and cools. If the diaphragm fails or the air charge is lost, pressure drops can occur.

Overheat and airflow issues (E03)

E03 can indicate overheating or restricted airflow. This may be caused by a circulation problem, blocked pump, or closed radiator valves. The boiler locks out to protect itself.

Fan and flue faults

Fan faults prevent safe combustion and flue gas extraction. The boiler will lock out for safety. Causes include fan motor failure, wiring faults, or flue blockages.

Diverter valve on combi boilers

The diverter valve directs hot water between your taps and radiators. When it wears or sticks, you may get heating but no hot water, or the reverse.

Keston Models We Repair

We repair Keston combi, system, and regular boilers in London, including:

Keston boiler repairs London We repair every Keston model Current ranges and older units, subject to parts availability
C range C36, C40, C55, C40P, C55P
S range S30, S40, S55
Heat range Heat 45, Heat 55
Celsius range Celsius 25, Celsius 30
Older models Earlier Keston units

Keston is manufactured in Hull by Ideal Heating. Parts are generally available. We check availability before attending and advise honestly if repair is not viable or cost effective.

Repair or Replace Your Keston Boiler?

We help you decide based on age, reliability, and parts availability.

Repair makes sense when

  • Boiler is under 10 years old
  • This is the first major fault
  • Parts are readily available
  • Boiler has been regularly serviced

Replacement may be better when

  • Boiler is 12 to 15 years old or more
  • You have had multiple breakdowns recently
  • Parts are obsolete or hard to source
  • The boiler is undersized for the property
  • Energy bills are higher than expected for the property size

Our engineers give honest assessments. We focus on safety and reliability, not pushing unnecessary replacements.

Keston Boiler Servicing

Annual servicing reduces breakdown risk and keeps your Keston boiler running efficiently. See Boiler servicing London.

Landlords and Letting Agents

We provide boiler repairs and gas safety certification for landlords across London. See Landlord gas safety certificate (CP12).

London based boiler repair engineers

Keston Repairs Across London

London wide coverage for Keston boiler repairs. Book an engineer or view our London areas we cover.

Have your postcode and the model ready and we will confirm the quickest appointment slot.

Other Boiler Brands We Repair

Worcester boiler repairs LondonWorcester Boiler Repairs Vaillant boiler repairs LondonVaillant Boiler Repairs Ideal boiler repairs LondonIdeal Boiler Repairs Baxi boiler repairs LondonBaxi Boiler Repairs Glow-worm boiler repairs LondonGlow-worm Boiler Repairs Viessmann boiler repairs LondonViessmann Boiler Repairs Potterton boiler repairs LondonPotterton Boiler Repairs Main boiler repairs LondonMain Boiler Repairs Vokera boiler repairs LondonVokera Boiler Repairs Alpha boiler repairs LondonAlpha Boiler Repairs Ferroli boiler repairs LondonFerroli Boiler Repairs Ariston boiler repairs LondonAriston Boiler Repairs

Worcester • Vaillant • Ideal • Baxi • Glow-worm • Viessmann • Potterton • Main • Vokera • Alpha
View all brands ›

Keston Boiler Repair FAQs

How quickly can you attend for a Keston breakdown?

We offer same day attendance where slots are available. For no heating or hot water, we prioritise urgent breakdowns. Call our 24/7 line and we will advise availability.

Do you carry Keston parts?

We stock common Keston parts and can source through the Ideal Heating network. For less common parts, we can usually source within 24 to 48 hours.

Is it safe to reset my Keston boiler?

Try one reset. If the fault returns after resetting, stop and call an engineer. Do not keep resetting.

How much does a Keston boiler repair cost?

Costs vary depending on the fault and parts required. We diagnose first and quote before any repair work begins.

Related Services

Emergency boiler repairs Breakdowns, lockouts and leaks Boiler servicing London Annual service and safety checks Boiler installation London Replacements and new fitting Power flush London Cold radiators and system sludge Landlord gas safety certificate (CP12) Certification across London London areas we cover Book an engineer in your borough

What customers say

Verified Google reviews. 4.6 out of 5.

★★★★★

Booked them in for a power flush after ongoing heating issues. The engineer was very thorough and explained what was being done at each stage. We noticed a huge difference in how quickly the radiators now heat up.

S ThanuGoogle review
★★★★★

Perfect service and professional engineer!

Halil AtarkanGoogle review
★★★★★

Resourceful and helpful with the issue we had with our boiler

Katarina JezovnikGoogle review

Speak to Our Team

For safe next steps, call now.

Call 0203 868 6251

Book an Engineer ›

Gas Safe registered · 24/7 call handling · Quote before work
24 Hour Boiler Repairs, 86-90 Paul Street, London EC2A 4NE
CALL Call us for Keston Boiler Repairs
Call us 24 Hours a day

Trusted 24 hour boiler repairs - call 0203 868 6251

Specialist for all boilers including:

Google reviews

★★★★★4.6/5 on Google
★★★★★

Used this company after being recommended and I’m glad I did. The engineer was punctual, honest about costs and carried out the work to a very high standard. Felt like a trustworthy service.

Siva YelakarajulaGoogle review
★★★★★

Good value for money & was able to sort out my boiler quickly by ordering next day delivery for broken parts. Friendly, punctual service and laid out all the costs beforehand which was helpful. Would recommend.

Emma CourtneyGoogle review
★★★★★

Booked them in for a power flush after ongoing heating issues. The engineer was very thorough and explained what was being done at each stage. We noticed a huge difference in how quickly the radiators now heat up.

S ThanuGoogle review

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